Delivery Time Scale
Please find below a list of our most frequently asked questions. To help with your search, please select a category that is closely related to your question.
-
My order has not arrived, how do I find out when it will be delivered?
90% of orders placed by 12:00 noon are despatched the same day. If your order is under the value of £20.00 please allow 2-3 working days for delivery via 1st class letter post. If your order is over the value of £20.00 your order will be delivered the next working day before 1:00pm via Royal mail Special delivery.
Should the item you have purchased be out of stock, please allow 28 days for delivery. You will be notified via email of any delays.
If you would like to discuss an order not yet arrived, please call 0844 445 7345 and select option 2. Or contact us via Email.
-
How long will my order take to arrive?
Orders placed before 12:00 noon, will be despatched the same day. If your order is under the value of £20.00 please allow 2-3 working days for delivery via 1st class letter post. If your order is over the value of £20.00 your order will be delivered the next working day before 1:00pm via Royal mail Special delivery.
- If however you place your order after 12:00 noon, we are happy for you to arrange your own courier for collection. Please call our sales team for assistance on 01322 624755
- International deliveries are shipped via Royal Mail Airsure and take 2-7 working day dependent upon destination.
